Enterprise Rent A Car — Car Rental in Canmore

Reviews of Enterprise Rent A Car

• James

  Added 2016.07.05

  Enterprise called Friday to inform us they had our car, and wanted confirmation. We were glad they did, it took our minds off things.
• Wyatt

  Added 2016.07.03

  Requested mid-sized rental car in person as replacement vehicle while our car was being repaired by local body shop. Request made two days ahead of time. All the mid-sized cars were rented out to other customers on the day we needed the rental car. As customers we were defintely at the bottom of the barrel in terms of priority. A small car was brought in from Banff for us. We were told that we had to take the small car or wait for the morning for a larger vehicle. There was garbage left in the vehicle. It had not been cleaned.
• Jason

  Added 2016.06.11

  Why no phone call, Enterprise? Could you not use due diligence out of respect ? We called you out of respect. You could do the same. No sticky note on the door to say 'Taylor family if you get here, call this # and we'll come by'. Nothing. When we looked online, our tracking number was useless. As if we never even made an arrangement for a car. We called again and left messages and no ones called because Enterprise doesn't care. That should be your new slogan.
• Jordan

  Added 2015.08.27

  Called an hour before this place closed to arrange a rental as my truck broke down and had to be towed into Canmore. The guy who answered the phone told me that they closed in an hour and couldn't help me. I asked if it was possible to wait an extra hour for me and I would gladly pay an extra surcharge as my family was now stranded including my 4 month old baby. The guy on the phone stated that his staff was already overworked, working 55hrs/week and he couldn't wait around for me. Enterprise closed at noon that today.... I passed right by it in the tow truck at 12:12. Thanks Enterprise
• Aaron

  Added 2015.04.26

  Great group of staff. Made us feel welcome. Thanks for the great experience.
• Noah

  Added 2015.02.17

  Their hours were not a problem for us, but it would be great if they could be open longer.
• Jonathan

  Added 2014.07.17

  "Enterprise, we'll get ya there, but only if you're on time because really, we don't care"
• Lauren

  Added 2014.01.01

  Reserved a minivan for a 10 day rental. I stopped in in person a couple days ahead of time and they said they would probably not have a minivan available after all. They offered a couple of alternatives, including giving us two smaller cars for the price of the minivan rental, but I asked that they work hard to get us the minivan that we requested. They came through for us almost 100% - they got us a 7 passenger Ford Flex which worked out quite well. Many thanks for Joseph D. Owen who made the arrangements.
• Bryan

  Added 2013.10.03

  Driving from Regina with out RV, we wanted to rent a car for week long stay in Canmore for hockey camp. The reservation was made about a week in advance for a noon pickup on Saturday. When we made the reservation we were unaware they also closed at noon.
• Miguel

  Added 2013.06.21

  Unfortunately, although our best efforts were made to keep the reservation time, there was a two vehicle accident on the #1 highway that delayed us for about an hour. This, of course, meant our noon appt was missed. When we called Enterprise to let them know we'd be late, we were surprised we got a voice message saying they were now closed. Further, they aren't open on Sunday, so now we have no car until Monday.
• Elizabeth

  Added 2013.05.26

  I will use Enterprise again on our next trip to Canmore.